Terms and Conditions

Payments & Cancellations

*Cottage City Bicycle accepts the following credit cards: Mastercard, Visa, American Express, Discover.

  1. There is no charge or service fee for processing credit or debit card payments.
  2. Full payment by credit or debit card is required to make a reservation. Payment will be listed as Cottage City Bicycle or Dukes County Bicycle on the credit or debit card statement.
  3. *Canceling a booking with Cottage City Bicycle can result in cancellation fees being applied by Cottage City Bicycle, as outlined below. When canceling any booking you will be notified via ONLY email to cottagecitybicycle@gmail.com
  4. Gift Certificate
    These are non-refundable in all circumstances.
  5. Cancellation
    If you cancel at least 7 calendar days in advance, there is no cancellation fee.
    If you cancel between 2 and 6 calendar days in advance, you will be charged a 50% cancellation fee.
    If you cancel within 24 hours in advance, you will be charged a 100% cancellation fee.

*The value of the transaction may be subject to taxes, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on Cottage City Bicycle.com, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.

PRIVACY

Personal information is information that identifies or is associated with a specific person, such as a name, address, telephone number, e-mail address, or information about activities directly linked to that person. We collect a variety of personal information about our customers.

There are several ways in which Cottage City Bicycle collects personal and other information about you. You should refer to the rest of this Policy to see how we use, disclose, and protect that information.

Information You Provide: We collect information you give us when you purchase a bike rental. For example, you may provide us a billing address and credit information, when purchasing a bike rental through our online site.

The information you provide us during a visit helps us to improve the quality and utility of our site. It generally falls into Third-party providers, whose sites are featured on and accessed via our site, may gather information as well.